Data Privacy Policy
We value your privacy at GreenLeafStudio
Information We Collect
When you reach out for corporate flower designs or gift services, we gather information you choose to share. This may include your name, company name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, though these are processed securely through our payment partners.
For our corporate clients, we may collect extra business information such as company registration details, preferred delivery times, and budget considerations. This helps us deliver a service that fits your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve site performance and understand how clients find our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.
We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
GreenLeafStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share essential information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they offer to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We prioritize safeguarding your personal data and deploy suitable technical and organizational controls to shield it. This involves protected data storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
Personal details are kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to guard information as it travels between your browser and our services.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we apply robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to defend against evolving threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to view, correct, erase, or limit how your information is used.
To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as required by applicable law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose collected.
Typical Retention Periods:
- Customer contact and order details: three years following the last service engagement
- Payment transaction records: seven years to satisfy tax and accounting needs
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you opt out or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our pages. Cookies help us store your preferences and assess site performance.
You can adjust cookie preferences in your browser settings. Note that disabling certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only GreenLeafStudio and our site. We are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party websites you visit through links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
GreenLeafStudio Privacy Team
221B Baker Street, London
London, United Kingdom NW1 6XE
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please put "Privacy Request" in your subject line and share as many details as you can about your request. We strive to respond to all privacy inquiries within five business days.